Nusa Dua, Bali, May 3, 2019 - Effective of 5 April 2019, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali appoints their new Chief Concierge, Verina Rendiza. In her new role, Verina will be responsible for the Concierge operations development and implementation of strategies reporting directly to General Manager, Lucia Liu.

An Indonesian native with over 9 years of experience in the hospitality industry, Verina brings a broad knowledge of Concierge operations to her assignment at The Laguna Bali. Her dedication and passion in pursuing service excellence has led her to be the executive committee of the prestigious Les Clefs d’Or Indonesia delivering the highest quality of service in the field. Growing up in Bali, Verina brings a broad knowledge of Balinese culture to the company. With her enthusiasm, attentiveness to detail and drive for innovation, she believes that she can motivate her team best by setting an example and empowering their skills and potential to be the best destination authority. Prior to joining The Laguna, Verina was the Head of Concierge at The Legian Bali overseeing 15 concierges, airport representative and ambassadors team where she successfully implements productivity whilst improving guest satisfaction.

Verina holds a Degree in Bachelor of English in Udayana University, Bali.With extensive experience in Bali, Verina is eager to contribute to improve guest satisfaction and the ongoing success of The Laguna, a Luxury Collection Resort & Spa in Nusa Dua.

About The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Nestled on Bali’s pristine white sand beach of Nusa Dua with infinite Indian Ocean views, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali boasts seven shimmering lagoon pools, one for each day of the week, and 287 guestrooms, suites and villas surrounding lush tropical gardens.

Featuring an enchanting Lagoon Spa and state-of-the-art fitness center, contemporary indoor and outdoor meeting venues all complemented by the personalized touches of the Luxury Collection Concierge service, which curates its programs to unlock the true essence of Bali for global explorers.

The Laguna Resort & Spa delivers a variety of dining options from around the world: Banyubiru for Pan-Asian and international cuisines, beachfront Arwana for unparalleled premium coastal cuisine showcasing fresh live seafood, oysters, sushi and the island’s favorite Sunday Beach & BBQ Brunch.

Cornerstone, a private wine room and Deli highlighting casual dining, homemade treats and daily specialties. Signature cocktails, wines, spirits, and light bites are on offer throughout the resort at Kul Kul Bar, Cascade Bar and Sapphire Bar. For more information, please visit

About The Luxury Collection Hotels & Resorts
The Luxury Collection® brand is comprised of world-renowned hotels and resorts offering unique, authentic experiences that evoke lasting, treasured memories. For the global explorer, The Luxury Collection offers a gateway to the world's most exciting and desirable destinations. Each hotel and resort is a unique and cherished expression of its location; a portal to the destination's indigenous charms and treasures. Originated in 1906 under the CIGA® brand as a collection of Europe's most celebrated and iconic properties, today The Luxury Collection brand is a glittering ensemble, recently surpassing 100 of the world's finest hotels and resorts in more than 30 countries. All of these hotels, many of them centuries old, are internationally recognized as being among the world's finest. For more information and new openings, visit or follow Twitter, Instagram and Facebook.

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